Ordering

We make it easy for eye care practitioners to order custom contact lenses, solutions and accessories. Have your Art Optical account number handy if you have an account with us or your professional license number if you don’t already have an account with us. Choose the most convenient option for you:

By Phone:

Available weekdays 6:00am to 9:00pm EST – Customer Care Center

Toll free: 1-800-253-9364
In West Michigan: (616) 453-1888

By Fax:

Available 24-hours 7 days a week

Download our order form:

Toll free fax: 1-800-648-2272
In West Michigan: (616) 453-8702

By Email:

Available 24-hours 7 days a week

Download our order form:

and/or

Email: customercare@artoptical.com

Shipping

All lenses—including torics and special designs—are shipped within 24-hours of order.

Same-day shipping is available on request at no extra charge for custom GP lenses ordered by 3:00pm EST. Every attempt will be made to get the order shipped out on the same day, but the service is not guaranteed.

Available shipping services:

Note: This website is intended for use by professional eye care practitioners. Per FDA regulations, Art Optical Contact Lens, Inc. is authorized to distribute contact lenses and contact lens information to licensed ophthalmic professionals ONLY. Contact lens patients who have questions about the information contained on this website, or are interested in custom contact lenses, must contact their professional eye care practitioner for more information.

*Don't have an Art Optical account? Download Our Account Application form (pdf).